Complaints & Issues

On every order you make, as a consumer you are entitled to take advantage of the terms of our warranty. In this context, warranty means that the product should be delivered as expected. 

Sometimes, things may not go as planned. We encourage you to disclose your complaints by contacting our customer service. This can be done via the contact form on the website. Of course we can also be reached via Facebook. We strive to respond to your message within 24 hours.

Are you satisfied with the handling of your complaint? If not please feel free to escalate to the Disputes Committee